Introduction

This Privacy & Cookie Policy explains how Detail Way Fit (detailwayfit.com) collects, uses, and protects your personal data in accordance with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA). Your privacy is important to us, and we are committed to transparency and security.

1. Data Collected

We collect only the data necessary to operate and improve our car wash and detailing services:

• Contact details: Name, email, phone number – to manage bookings and confirmations.
• Service records: Notes about vehicle condition and preferences for better future service.
• Newsletter preferences: Your opt-in status, if you choose to subscribe.
• Usage data: Anonymous site activity, device type, browser – to enhance user experience.
• Cookies & tracking: Small files used to remember your preferences and improve performance.

2. Use of Your Data

We use your data only to:

• Deliver services: Book appointments, provide updates, and perform detailing services.
• Enhance quality: Track service history and personalize care.
• Communicate: Email confirmations, promotions, or feedback requests (if opted-in).
• Comply with laws: Fulfill obligations under PIPEDA and local business regulations.

3. Cookies & Tracking

We use cookies to:

• Functionality: Maintain session preferences and remember user input.
• Analytics: Understand how visitors use our website (via tools like Google Analytics).
• Optional cookies: These are used only with your consent. You can manage cookie settings via your browser at any time.

4. Data Sharing

Your data is never sold or rented. We only share it with:

• Service providers: Email delivery (e.g., Mailchimp), hosting, and CRM systems under strict confidentiality agreements.
• Legal authorities: When required by Canadian law (e.g., tax or audit purposes).

5. Data Storage & Security

Your data is stored securely on servers located in Canada or trusted North American data centers. We use industry-standard encryption (TLS) for all data in transit and secure protocols for data at rest. Our systems are protected by firewalls and updated regularly to ensure ongoing security.

6. Your Rights

Under Canadian law, you have the right to:

• Access: Request a copy of personal data we hold about you.
• Correction: Update any inaccurate or incomplete information.
• Deletion: Ask us to remove your data, where legally applicable.
• Withdraw consent: Opt out of marketing communications at any time.

To exercise these rights, please email us at info@detailwayfit.com.